Help & Support

Contact us

Email us at support@fastiq.fitand we’ll get back to you as soon as we can. Including your device model and iOS version helps us help you faster.

Managing your subscription

Fastiq Pro is billed through your Apple ID. To view, change, or cancel your plan, open your App Store subscription settings (or, on your iPhone: Settings → your name → Subscriptions). Canceling stops future renewals; you keep Pro access until the end of the current billing period.

Restoring purchases

Already subscribed but not seeing Pro — for example on a new device? Open Fastiq, go to Settings → Restore purchases, and your subscription will be re-applied to your account.

Deleting your account or data

You can remove your information at any time from within the App:

• Erase all data:Settings → Erase all data & start over. This clears your meals, fasts, weight, and goals.
• Delete account: Settings → Delete account. This permanently removes your account and associated data from our servers.

Prefer we handle it? Email support@fastiq.fitfrom your account email and we’ll take care of it.

Privacy & terms

Read how we handle your data in our Privacy Policy, and the terms that govern the App in our Terms of Use.